{"id":6265,"date":"2022-10-10T23:41:12","date_gmt":"2022-10-11T03:41:12","guid":{"rendered":"https:\/\/sunfirecadev.fig1.com\/demande-de-garantie\/"},"modified":"2024-01-09T14:37:44","modified_gmt":"2024-01-09T19:37:44","slug":"demande-de-garantie","status":"publish","type":"page","link":"https:\/\/sunfirecadev.fig1.com\/fr\/demande-de-garantie\/","title":{"rendered":"Demande de garantie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6265\" class=\"elementor elementor-6265 elementor-3328\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7804f1 e-flex e-con-boxed e-con e-parent\" data-id=\"a7804f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a5f8969 e-con-full e-flex e-con e-child\" data-id=\"a5f8969\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6f6962 elementor-widget elementor-widget-heading\" data-id=\"d6f6962\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Soumettre une demande de garantie<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9718312 elementor-widget elementor-widget-text-editor\" data-id=\"9718312\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<div class='fluentform ff-default fluentform_wrapper_13 ffs_default_wrap'><form data-form_id=\"13\" id=\"fluentform_13\" class=\"frm-fluent-form fluent_form_13 ff-el-form-top ff_form_instance_13_1 ff-form-loading ff_has_v3_recptcha ffs_default\" data-form_instance=\"ff_form_instance_13_1\" method=\"POST\" data-recptcha_key=\"6LeAe18pAAAAAO9QNiJvp1kON34T_T5TZBg2zneU\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Warranty Claim Submission<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='6265' \/><input type=\"hidden\" id=\"_fluentform_13_fluentformnonce\" name=\"_fluentform_13_fluentformnonce\" value=\"a8b10015a1\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/6265\" \/><div data-type=\"name-element\" data-name=\"name\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_name_first_name_' id='label_ff_13_name_first_name_' >First Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"name[first_name]\" id=\"ff_13_name_first_name_\" class=\"ff-el-form-control\" placeholder=\"First\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_13_name_last_name_' id='label_ff_13_name_last_name_' >Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"name[last_name]\" id=\"ff_13_name_last_name_\" class=\"ff-el-form-control\" placeholder=\"Last\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_email' id='label_ff_13_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_13_email\" class=\"ff-el-form-control\" placeholder=\"you@domain.com\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_phone' id='label_ff_13_phone' aria-label=\"Phone\">Phone<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone ff_el_with_extended_validation\" type=\"tel\" placeholder=\"(XXX) XXX-XXXX\" data-name=\"phone\" id=\"ff_13_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_zip_code' id='label_ff_13_zip_code' aria-label=\"Zip Code\">Zip Code<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"zip_code\" class=\"ff-el-form-control\" placeholder=\"Enter Your Zip Code\" data-name=\"zip_code\" id=\"ff_13_zip_code\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_purchase_date' id='label_ff_13_purchase_date' aria-label=\"Date of Purchase\">Date of Purchase<\/label><div class=\"ff-el-tooltip\" data-content=\"If you do not know the exact purchase date at this time, please be as specific as possible and provide your best estimate.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input  aria-label='Date of Purchase Use arrow keys to navigate dates. Press enter to select a date.'  aria-haspopup='dialog' data-type-datepicker data-format='m\/d\/Y' type=\"text\" name=\"purchase_date\" id=\"ff_13_purchase_date\" class=\"ff-el-form-control ff-el-datepicker\" placeholder=\"Select Date\" data-name=\"purchase_date\"  aria-invalid='false' aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_store_of_purchase' id='label_ff_13_store_of_purchase' aria-label=\"Store of Purchase\">Store of Purchase<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"store_of_purchase\" class=\"ff-el-form-control\" placeholder=\"Let us know where you purchased your heater\" data-name=\"store_of_purchase\" id=\"ff_13_store_of_purchase\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_1 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_Model' id='label_ff_13_Model' aria-label=\"Model\">Model<\/label><\/div><div class='ff-el-input--content'><select name=\"Model\" id=\"ff_13_Model\" class=\"ff-el-form-control\" data-name=\"Model\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_13_Model\"><option value=\"\">Select Model<\/option><option value=\"SF120\"  >SF120<\/option><option value=\"SF150\"  >SF150<\/option><\/select><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_sf120_serial' id='label_ff_13_sf120_serial' aria-label=\"Serial Number (Last 5 Digits Only)\">Serial Number (Last 5 Digits Only)<\/label><\/div><div class='ff-el-input--content'><div class=\"ff_input-group\"><div class=\"ff_input-group-prepend\"><span class=\"ff_input-group-text\">SF-120-<\/span><\/div><input type=\"number\" name=\"sf120_serial\" id=\"ff_13_sf120_serial\" class=\"ff-el-form-control\" placeholder=\"XXXXX (Located on the inside of burner cover)\" data-name=\"sf120_serial\" inputmode=\"numeric\" step=\"any\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_sf150_serial' id='label_ff_13_sf150_serial' aria-label=\"Serial Number (Last 5 Digits Only)\">Serial Number (Last 5 Digits Only)<\/label><\/div><div class='ff-el-input--content'><div class=\"ff_input-group\"><div class=\"ff_input-group-prepend\"><span class=\"ff_input-group-text\">SF-150-<\/span><\/div><input type=\"number\" name=\"sf150_serial\" id=\"ff_13_sf150_serial\" class=\"ff-el-form-control\" placeholder=\"XXXXX (Located on side of burner)\" data-name=\"sf150_serial\" inputmode=\"numeric\" step=\"any\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_claim_comments' id='label_ff_13_claim_comments' aria-label=\"Claim Comments\">Claim Comments<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_13_claim_comments\" name=\"claim_comments\" id=\"ff_13_claim_comments\" class=\"ff-el-form-control\" placeholder=\"Please let us know the issues with your heater.\" rows=\"7\" cols=\"2\" maxlength=\"500\" data-name=\"claim_comments\" ><\/textarea><\/div><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-13_1\" ><p>We will respond within 24 hours M-F.<\/p><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper ff_submit_btn_wrapper_custom'><button class=\"ff-btn ff-btn-submit ff-btn-lg ff_btn_style wpf_has_custom_css\" type=\"submit\" 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{\"id\":\"13\",\"ajaxUrl\":\"https:\\\/\\\/sunfirecadev.fig1.com\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_13_1\",\"form_id_selector\":\"fluentform_13\",\"rules\":{\"name[first_name]\":{\"required\":{\"value\":true,\"message\":\"First Name field is required\"}},\"name[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\"}},\"name[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"Email field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\"}},\"phone\":{\"required\":{\"value\":true,\"message\":\"This field is required\"},\"valid_phone_number\":{\"value\":true,\"message\":\"Phone number is not valid\"}},\"zip_code\":{\"required\":{\"value\":true,\"message\":\"Zip code is required\"}},\"purchase_date\":{\"required\":{\"value\":true,\"message\":\"Purchase date must be selected\"}},\"store_of_purchase\":{\"required\":{\"value\":true,\"message\":\"This field is required\"}},\"Model\":{\"required\":{\"value\":true,\"message\":\"Model must be selected\"}},\"sf120_serial\":{\"required\":{\"value\":true,\"message\":\"This field is required\"},\"numeric\":{\"value\":true,\"message\":\"This field must contain numeric value\"},\"min\":{\"value\":\"\",\"message\":\"Minimum value is \"},\"max\":{\"value\":\"\",\"message\":\"Maximum value is \"},\"digits\":{\"value\":\"5\",\"message\":\"Must contain a 5 Digit Serial Number\"}},\"sf150_serial\":{\"required\":{\"value\":true,\"message\":\"This field is required\"},\"numeric\":{\"value\":true,\"message\":\"This field must contain numeric 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